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6 min read · intermediate
Understanding Clawback — and Why It (Almost Never) Hurts
Clawback exists for a reason. Here is how it works and why you should not lose sleep over it.
What is clawback?\n\nClawback is when a commission you've already earned gets reversed because the underlying transaction reversed.\n\nThe classic example is mortgage: if a customer refinances within 12 months of settlement, the lender claws back the broker's commission — and so the broker's share to you gets clawed back too.\n\n## How Flip 360 handles it\n\n1. Transparent — every clawback is shown on your statement as a negative line, with a clear reason and link to the original transaction.\n2. Bounded — every rule has a clawback schedule. Mortgage default is 100% if reversed within 12 months, 50% between 12–18 months, 0% after 18 months.\n3. Capped — clawback can never exceed the original commission. You will never go "negative".\n4. Disputable — if you believe a clawback is wrong, raise a dispute and it goes to manual review.\n\n## Why it (almost never) hurts you\n\nIn most verticals, clawback is rare. In mortgage, it's ~3-5% of settlements. Your net earnings — total earned minus total clawed back — are what matter, and they're shown front-and-centre on your dashboard.