Flip 360 Commission Platform
  Frequently Asked Questions

Everything you need to know to trust the platform with your referrals.

No marketing varnish. Every answer is structured the same way: plain English first, then how it works under the hood, then what it actually means for you. Members, investors, regulators, engineers — there’s a tab for each.

Members & Users

You’re thinking about joining — or you’ve joined and want to know how it all works.

01 Should I do this? What’s actually in it for me?
Plain English

If you already refer work to other professionals — your accountant referring you to a broker, your broker mentioning a lawyer, your lawyer pointing to a conveyancer — then you’re already giving away referrals you could be paid for, and you’re probably not getting paid back fairly for the ones you receive. Flip 360 turns that informal exchange into a tracked, invoiced, settled commission. Same handshakes, just on the record.

How it works under the hood

Membership gives you (a) a curated local community of professionals to refer into, (b) a Rate Card the founder sets that defines what each referral chain is worth, (c) an automatic invoice + payment rail that runs when an outcome is confirmed, (d) honour points that build your standing in the network, and (e) Academy training to close the gap between what you currently earn from referrals and what you could.

What this means for you

You add a passive income leg to your active practice without changing what you already do every day. The cost of being wrong is one year of membership fees ($1,200). The cost of being right is recurring passive income for as long as your professional network exists.

02 How can I make sure that once I make a referral, I actually get paid?
Plain English

Think about what happens when you tap your card at Coles. You don’t worry about whether the money will move — it just moves, and there’s a record. Flip 360 works the same way for referral commissions. Every step is signed and time-stamped at the moment it happens: you signal the intent, the client acknowledges, the receiving member intakes the work, the receiving member settles the deal, the client confirms the outcome. When those five signatures line up, the invoice is raised and payment is triggered — automatically. Not a promise. Not a follow-up email. A settlement.

How it works under the hood

Worked example, because the parallel is exact. When you buy CBA shares through CommSec, the trade doesn’t happen in CommSec’s app — CommSec sends an order to ASX Trade (the matching engine), which routes the matched trade to ASX Clear (the central counterparty), which then settles it through CHESS (the immutable register that records who owns what). At every hop there is a signed message, an idempotent settlement instruction, and an audit row that never gets overwritten. Two days later you get a confirmation — not because someone remembered to send it, but because the chain requires it. Flip 360 runs the same five-hop architecture for professional referrals: intent → acknowledgement → intake → settlement → outcome, each event hash-linked to the one before it, each signature bound to a hardware key (Apple Secure Enclave / Android StrongBox — the same chip-level crypto that authorises Apple Pay and your CBA NetBank biometric login). When the chain completes, settlement is idempotent: even if a webhook fires twice or a network drops, the platform raises one RCTI and pays exactly once. Flip 360 delivers the same six functional outcomes a clearing house delivers to a market participant — for professional referrals instead of equity trades.

What this means for you

The risk of "I referred them and they ghosted me" is structurally removed — the same way the risk of "I bought the shares but they never appeared in my account" is structurally removed on ASX. The system doesn’t depend on the other member’s memory or goodwill. It depends on the chain being complete. If the chain is complete, you get paid. If it isn’t, you can see exactly which signature is missing and chase the one party who needs to act — with evidence in your hand.

03 What happens if the person I referred to refuses to pay me?
Plain English

You raise a dispute on the platform. Because every step of the referral chain is on the record — the original intent, the client acknowledgement, the member’s intake — the dispute resolves on evidence, not on who shouts loudest. Most disputes resolve within 7 days. If a member is found to have refused payment on a complete chain, they lose honour points, lose tier status, and on repeat offences lose their membership.

How it works under the hood

Disputes are a workflow inside the admin platform (the same forensic chain admins can read). The party raising the dispute submits evidence; the platform PMO reviews against the chain record; both parties have a right of reply within 72 hours; the platform issues a binding determination consistent with the membership terms. Determinations are themselves logged to the chain, so the record of the dispute is as immutable as the record of the referral.

What this means for you

You don’t need a lawyer. You don’t need to chase. You have proof. The system protects the member who plays by the rules.

04 Can I refer someone outside my local 50km community?
Plain English

Yes — the referral is local, but the service delivery can be anywhere. If Sam in Sunshine Coast refers Paul in Victoria to a member of his Sunshine Coast community, that’s a valid referral. The 50km rule is about who you’re networked with locally; it isn’t about where the work gets done. The reason for the local-first model is that trust is built on faces, not just LinkedIn profiles.

How it works under the hood

Each community is a geographic polygon with a centre point and a 50km radius. Membership in a community is by application and is curated. A referral is valid if the referrer and the recipient are both members of the same community, regardless of where the client is. A member can belong to multiple communities (e.g. you live in Sunshine Coast but also have a satellite office in Brisbane).

What this means for you

Local trust + global delivery. You compete on relationships you can show up to in person, but the value you create has no geography limit.

05 Do I have to make referrals, or can I just be a recipient?
Plain English

You can join as a recipient-only member and receive referrals without giving any. But your honour-points score — which determines your visibility and rank in the directory — will reflect your one-sidedness, and other members will see that. Over time, recipients-only tend to receive fewer referrals because the platform rewards reciprocity.

How it works under the hood

Honour points are calculated from confirmed referrals given AND confirmed referrals received. A pure recipient has high "received" but zero "given", which yields a low net score. The directory ranking algorithm uses honour points as one factor, so low-scorers naturally appear lower.

What this means for you

The system doesn’t force you to refer. It does, however, make freeloading visible. Behave like a generous member and the network rewards you. Behave like a taker and the network politely deprioritises you.

06 What if the same client gets referred by two people?
Plain English

First in wins, with a tiebreaker on client acknowledgement. If Amy refers Julie to Carla on Monday but Bob also refers Julie to Carla on Wednesday, only Amy’s referral is recognised — provided Julie acknowledges Amy’s introduction. If Julie says "actually, I came to Carla because of Bob," then Bob wins. The client’s acknowledgement is the source of truth.

How it works under the hood

Attribution conflicts are resolved by the second handshake in the chain (the client’s acknowledgement). Whichever referrer the client confirms is the legitimate referrer; the other intent record remains in the chain but is marked as superseded. No ambiguity, no judgement call by the platform.

What this means for you

Race conditions are handled. The client decides, not the platform, not the most aggressive networker.

07 What do honour points actually do for me?
Plain English

They’re your reputation score. They affect (a) where you appear in the member directory, (b) which tier of membership benefits you qualify for, (c) which referrals you get invited to first when a high-value opportunity is shared with the community, and (d) recognition at Flip 360 events. They are NOT currency — you can’t trade them, sell them, or pay with them.

How it works under the hood

Honour points are awarded to the *confirmer* of a payment, not the *claimer*. This is deliberate: only the person who pays a commission knows for certain that they paid it, so only they can authentically grant the points to the person who earned it. This solves the honesty problem that wrecks most reputation systems.

What this means for you

Reputation is earned by being known to be reliable, not by self-promotion. The members who appear at the top of the directory got there because other members — the ones who paid them — confirmed they earned it.

08 Will the ATO treat referral commissions as income?
Plain English

Yes. Any commission you receive through the platform is ordinary income and is taxable in the year you receive it. Flip 360 raises a Recipient-Created Tax Invoice (RCTI) on your behalf for every commission you receive, so the paperwork the ATO needs already exists and is downloadable from your dashboard.

How it works under the hood

An RCTI is a tax invoice issued by the recipient of a supply, on behalf of the supplier, under a written agreement (the membership agreement contains this). It’s a standard ATO-approved mechanism used widely in commission, royalty, and primary-producer scenarios. Each RCTI has a unique number, the supplier’s ABN, the GST treatment, and is chain-anchored — i.e. provably issued on a specific date.

What this means for you

You don’t have to chase paperwork. Your end-of-year tax pack is one click. Your accountant will recognise the format immediately.

09 What about GST on a referral I receive?
Plain English

If you’re GST-registered, the commission you receive includes GST and you remit it to the ATO in your normal BAS cycle. The RCTI shows the GST component clearly. If you’re not GST-registered (under the $75K threshold), the commission is GST-free and the RCTI reflects that.

How it works under the hood

GST treatment is set per-member based on your ABN GST registration status, which you confirm on join (and which Flip 360 cross-checks against the ABR). The platform automatically calculates the right GST line on every RCTI without you having to think about it.

What this means for you

No surprises at BAS time. The platform handles the GST mechanics so you can’t accidentally over-collect or under-remit.

10 Can I leave whenever I want?
Plain English

You commit to 12 months of membership. After that, you can cancel month-to-month with 30 days’ notice. If you cancel inside the first 12 months for any reason other than a Flip 360 breach, the remaining months’ fees are still payable. Any referrals you’ve made that are still working their way through the chain at the time you cancel will still pay out to you.

How it works under the hood

Cancellation is a state transition on your membership record. Pending commissions are not extinguished by cancellation — they remain in the chain and settle normally when the outcome is confirmed. Your data export is available indefinitely after cancellation; your active directory listing comes down within 24 hours.

What this means for you

Your money in flight is safe. You’re not locked in forever. But you do have a year of skin in the game — that’s the deal that makes the community work.

11 How do you stop members gaming honour points by faking referrals?
Plain English

You can’t award yourself honour points. Honour points are granted by the person who pays you a commission — the one party with no incentive to lie because they’re the one whose money moves. Combined with the chain (which has to be complete before any commission is even calculated), there’s no path for a fake referral to generate a real honour point.

How it works under the hood

Three controls work together: (1) the chain must be complete — five real handshakes from five real device keys, (2) the payment must clear through Stripe Connect — not a self-reported "we agreed to it", (3) the honour point is granted by the payer in the same chain event as the payment confirmation. To fake one honour point you would need to fake five hardware-bound signatures AND a real cash movement. The economics of fraud are inverted.

What this means for you

Reputation can’t be inflated. The leaderboard tells the truth.

12 Why $1,200 a year — what do I get for that?
Plain English

You get: (a) directory listing in your local community, (b) unlimited referrals in and out with platform invoicing and settlement, (c) honour-points record and tier benefits, (d) RCTI tax pack at year-end, (e) Academy library access, (f) two community events per year, and (g) Steerco-level transparency on how the platform is run. $1,200/year is $100/month, billed monthly via Stripe direct debit on a 12-month commitment.

How it works under the hood

The fee model is designed so a member who closes even one commissionable referral in the year is in profit. The platform takes a 1% processing fee on every commission settled, which covers ongoing operational costs. Membership fees fund community curation, governance, Academy content, and platform development.

What this means for you

Break-even is one referral a year. Everything above that is gravy.

13 Is my client list shared with other members?
Plain English

No. Never. Other members see only the referrals YOU explicitly initiate to them. Your client database, your CRM, your work-in-progress, your past work — none of it is visible to anyone but you. The platform is a referral rail, not a CRM, and it does not aggregate or sell member data.

How it works under the hood

Members see (a) other members’ directory profiles in their community, (b) their own incoming and outgoing referrals, and (c) honour-points rankings (aggregated, anonymised below the top tier). They do not see other members’ client lists, transaction values, or workflows. Member-to-member data isolation is enforced at the database layer, not the application layer — there is no SQL path that returns another member’s clients.

What this means for you

Your book of business stays your book of business. Joining Flip 360 doesn’t expose your client base to your competitors.

14 What stops Flip 360 itself from stealing my referrals?
Plain English

Three things. First, Flip 360 doesn’t see your referrals in a usable way — it sees encrypted intent records, not "Carla is referring Julie to Bob to buy a house." Second, the chain is append-only and externally anchored; if Flip 360 tampered with one record, the anchor wouldn’t match and the tampering would be visible. Third, the founder’s economic interest is aligned with member success: the platform earns 1% only when members earn 100%. Stealing breaks the model.

How it works under the hood

Personally identifying referral details are stored under member-controlled encryption keys for sensitive fields. The chain is anchored hourly to an external trust authority (planned: a multi-party Merkle root with a top-4 audit firm). Any retroactive change to a chain block would invalidate every subsequent anchor — it would be both detectable and provable in court.

What this means for you

You don’t have to trust the platform’s good intentions. You can verify them.

15 Who controls the rate card — what each referral is worth?
Plain English

Mathew Punter, the founder, sets and maintains the master Rate Card. He takes input from the Steerco (which includes investor representation and member representation), but the final call is his. The rate card is published, versioned, and dated — you always know what a referral is worth at the moment you make it, and the rate that applied at the moment of intent is the rate that gets paid.

How it works under the hood

The Rate Card is a versioned set of rules in the platform admin. Every rule has an effective-from date and an effective-to date. When a referral chain starts (handshake 1), the platform snapshots the active rules at that timestamp and binds them to the chain. Subsequent rate changes do not retroactively affect referrals already in flight.

What this means for you

No bait-and-switch. The rate you saw is the rate you get.

Investors

Due-diligence-grade answers on moat, unit economics, regulatory exposure, and exit.

01 What’s the moat?
Plain English

Three reinforcing layers. (1) Local network density — a community at 200+ members becomes the de-facto referral graph for that geography; new entrants face a cold-start problem. (2) Forensic chain — the audit trail can’t be replicated by a CRM-class competitor without rebuilding the same primitives. (3) Multi-vertical, multi-geography by design — the same platform serves any professional services vertical in any 50km community, so the path to category dominance is operational, not technical.

How it works under the hood

The economic moat is network effects (Metcalfe-style on referral graph density), reinforced by switching costs (a member who leaves loses their honour-points history and chain record) and regulatory moat (RCTI mechanics + Privacy Act compliance + chain-of-custody architecture is a 12-18 month build, not a feature). The platform itself is a commodity; the curated multi-sided network is not.

What this means for you

Defensibility compounds with every community launched. The first hundred members are hard; the next thousand pull themselves in.

02 Why won’t HubSpot or Salesforce just build this?
Plain English

Because they’re CRMs, not systems of record for value transfer. A CRM tracks pipeline; Flip 360 tracks evidence that survives a tax audit. The two are architecturally different — a CRM is designed to be editable (the user can change a contact’s status); Flip 360 is designed to be immutable (no event in the chain can be edited after the fact). A CRM bolted onto a payments rail would have to rebuild its data model from scratch.

How it works under the hood

CRMs use mutable record-based storage with last-write-wins semantics, optimised for sales pipeline visibility. Flip 360 uses append-only event-sourced storage with cryptographic linkage, optimised for evidence preservation. The data models are incompatible at the schema level. Migration cost from CRM to chain-of-custody system is approximately rewriting the application.

What this means for you

The incumbents would have to compete with themselves to enter this market. They won’t — they’ll partner or acquire.

03 What’s the unit economics breakeven?
Plain English

Single community breaks even at ~50 members. Three revenue lines: $1,200/year membership × 50 = $60K, plus 1% on settled commissions (variable, ~$40K-$120K depending on community activity), plus Academy add-ons. Total per-community revenue at 50 members: ~$100K-$180K. Per-community variable cost is a part-time community manager and a slice of platform ops — well under $80K. Positive contribution margin from member ~50.

How it works under the hood

Platform fixed cost is a single global build amortised across every community ever launched. Community variable cost is curation labour, which scales sub-linearly because the platform automates most administration. Stripe processing fees pass through to members. Once the platform is built, the marginal cost of launching community N+1 is effectively the community manager.

What this means for you

The economics improve with scale, not degrade. Every community after the first inherits an already-built platform.

04 What’s the regulatory risk?
Plain English

Three vectors, all manageable. (1) Payments — Flip 360 is not a payments institution; Stripe is. We invoice and Stripe settles. (2) Tax — the RCTI mechanism is a long-established, ATO-approved pattern; we use it correctly. (3) Privacy — the Australian Privacy Act covers us; data residency is Australian, retention is policy-driven, member consent is explicit. The plan is to engage a top-4 firm pre-Series-A for a formal regulatory assurance opinion.

How it works under the hood

No AFSL is required because Flip 360 does not deal in financial products or provide financial advice. No payment-services licence is required because the merchant of record on each transaction is Stripe (or the member where appropriate). Privacy Act compliance is built in at the data-model level (consent, purpose limitation, retention, breach notification). The forensic chain provides regulator-grade evidence on demand.

What this means for you

Regulatory risk is bounded and addressable with documentation, not engineering. The architecture was designed with these constraints in mind from day one.

05 Does Flip 360 need an AFSL?
Plain English

No. Flip 360 doesn’t deal in financial products, doesn’t provide financial advice, doesn’t hold member funds, and doesn’t operate a non-cash payment facility. It’s a private members’ club that uses a third-party payment institution (Stripe) to settle invoices between members. ASIC’s AFSL regime doesn’t apply.

How it works under the hood

The legal positioning has been pressure-tested against ASIC RG 1, RG 78, and RG 121. Flip 360 acts as billing agent (raising RCTIs on behalf of members) and as platform operator (running the membership rules). It is not a payment service provider; that role belongs to Stripe Australia Pty Ltd, which holds the relevant licences.

What this means for you

No 9-18 month licensing path to walk. We launch on existing rails.

06 Can this be acquired? By whom?
Plain English

Yes, and by several plausible acquirers. (1) Vertical players — a national accounting firm, a mortgage aggregator, a real estate group — buying for the curated professional network in their adjacency. (2) Horizontal platforms — a CRM or payments company buying for the chain-of-custody primitive. (3) Private equity rolling up Australian professional-services platforms. Trade sales at 4-8x revenue are the historical norm for this category.

How it works under the hood

The asset is the network plus the platform plus the brand. Acquirer due diligence is straightforward because every transaction in the platform’s history is on the chain — a buyer can verify revenue and member quality without trusting management accounts. This is a meaningful diligence acceleration.

What this means for you

The exit is real, multi-pathed, and the platform’s architecture actually helps the diligence go faster.

Regulators & Tax

How Flip 360 is positioned against ATO, ASIC, the Privacy Act, and electronic evidence rules.

01 Is Flip 360 a credit or financial product?
Plain English

No. Flip 360 is a private members’ club that facilitates the invoicing and settlement of B2B referral commissions between its members. It does not lend, does not advise, does not hold client money, and does not deal in financial products as defined under the Corporations Act 2001.

How it works under the hood

The platform’s role is restricted to (a) maintaining the rules of the membership, (b) raising RCTIs on behalf of members under written authority, and (c) instructing the third-party payment institution (Stripe) to settle on the members’ behalf. Member funds never sit on Flip 360 balance sheet — the Stripe Connect application_fee_amount model means the platform receives only its 1% processing fee, while the principal moves member-to-member.

What this means for you

The Corporations Act financial-product perimeter does not capture this activity. Existing ASIC guidance and industry practice support this positioning.

02 Who issues the tax invoice — the platform or the member?
Plain English

The recipient member, but generated by the platform under a written RCTI agreement. This is the ATO-approved Recipient-Created Tax Invoice mechanism: when the recipient of a supply is in a better position than the supplier to know the value of the supply (which is the case for a referral commission), the recipient may issue the tax invoice on the supplier’s behalf. The supplier and recipient sign a written agreement to this effect at membership join.

How it works under the hood

Each RCTI carries: the recipient’s ABN, the supplier’s ABN, a unique invoice number, the description of the supply (the specific referral chain), the GST treatment, and the date. The RCTI is chain-anchored, meaning the date of issue is cryptographically provable. The written RCTI agreement is part of the membership terms accepted on join.

What this means for you

The mechanism is standard, ATO-recognised, and widely used across commission, royalty, and primary-production industries. There is no novel tax position being taken.

03 How are commissions treated for income tax?
Plain English

As ordinary income, derived when the commission is received (or earlier, when entitlement is established — typically on outcome confirmation). The recipient member declares the commission in the income year of derivation. Where the member is a company or trust, normal entity-level taxation applies.

How it works under the hood

Each settled commission generates a chain-anchored RCTI which the member exports as part of their year-end tax pack. The pack is structured to drop directly into standard accounting software (Xero, MYOB, QuickBooks) and into the ATO’s small-business reporting formats. No special tax position is required.

What this means for you

Standard ordinary-income treatment. Nothing novel for the recipient or their accountant to navigate.

04 Privacy Act compliance — what data is held, where, for how long?
Plain English

Personal information held: name, contact details, ABN, GST status, and the referral chain in which the member is a party. Location: Cloudflare’s Australian data residency region (D1 SQLite in Sydney/Melbourne). Retention: for the life of membership plus seven years thereafter (matching tax record-keeping obligations), then deletion or anonymisation. Member consent is explicit at join and the privacy policy is published.

How it works under the hood

Flip 360 is the data controller; Cloudflare is the processor. The platform implements Privacy Act 1988 obligations including: open and transparent management of personal information (APP 1), anonymity where practicable (APP 2), purpose-limited collection (APP 3), notification (APP 5), use-or-disclosure limits (APP 6), data quality (APP 10), data security (APP 11), access and correction (APP 12, 13). A formal Privacy Impact Assessment will be published before the first community launch.

What this means for you

Australian Privacy Principles fully observed. The architecture supports compliance — it doesn’t fight it.

05 Is the chain admissible in court?
Plain English

Yes, with the normal caveats that apply to any electronic evidence. Each event in the chain is signed by a device-bound key, time-stamped, and cryptographically linked to its predecessor and successor. The hourly external anchoring provides a third-party-attested point-in-time proof. Australian electronic evidence rules (Evidence Act 1995, sections on electronic communications) accommodate this class of evidence.

How it works under the hood

Admissibility rests on the foundations of (a) authenticity — the signature proves the identity of the signer; (b) integrity — the chain proves the record hasn’t been altered; and (c) availability — the platform can produce the records on subpoena. Flip 360 maintains a Records Production Policy and a corresponding logging of disclosure requests.

What this means for you

In a dispute that escalates to court, the platform’s records are the strongest possible documentary evidence — stronger than email, equivalent to a signed paper contract with a notary stamp.

Trust & Technology

The engineering. Plain-English, no marketing varnish.

Functional specification, at a glance

Six functional guarantees, ASX-grade.

These are the six engineering outcomes a clearing house delivers to a market participant. Flip 360 delivers the same six to a referring member. The asset class differs; the engineering does not.

  1. Immutable transaction record. Every event is hash-linked into an append-only chain. You cannot back-date, amend, or quietly delete a referral once it is recorded — the chain would break and the break is visible. Same primitive as ASX CHESS, Git, Certificate Transparency.
  2. Non-repudiable signatures. Every handshake is signed with a hardware-bound key (Apple Secure Enclave / Android StrongBox / WebAuthn). The signer cannot later claim they did not sign. Same primitive as Apple Pay, CBA NetBank biometric, passkeys.
  3. Idempotent settlement. Even if a webhook retries, a network drops, or a process restarts, the platform raises exactly one RCTI and pays exactly once. Same primitive as Visa authorisation, NPP, Stripe webhook handling.
  4. Three-way reconciliation. Every dollar exists simultaneously in (1) the chain event log, (2) the Stripe Connect ledger, and (3) the RCTI register. All three must agree, automatically and continuously. The control auditors look for in any double-entry general ledger.
  5. Evidentiary audit trail. Each chain row carries who, what, when, and the cryptographic proof that the row has not been altered since. Admissible under Evidence Act 1995 (Cth). Same standard AUSTRAC and ATO use for statutory records.
  6. Regulator-ready disclosure. Privacy Act APP 12 (access), AML/CTF identification, AUSTRAC threshold reporting, ATO RCTI compliance — every required disclosure is one query away, with the chain as proof. Designed to the disclosure standards a market operator answers to.
These are the same six guarantees ASX CHESS provides to ASX market participants. The asset class differs; the engineering does not. Read the worked CHESS → Flip 360 parallel in the Members tab, question 02.
01 Is my data leaving Australia?
Plain English

No. Member data is stored in Cloudflare’s Australian data residency region, with D1 SQLite databases pinned to Sydney/Melbourne. Static assets are served globally via Cloudflare’s edge, but the database of record stays onshore.

How it works under the hood

Cloudflare D1 supports a "location hints" mechanism allowing primary database placement in a nominated region. Flip 360 sets this to AU. R2 object storage (for any future binary attachments) is similarly placed in AU. The compute (Cloudflare Workers) runs at the edge for performance, but the worker that handles a member’s request reads from the AU-primary D1 instance.

What this means for you

Member and regulator concerns about offshore data are answered architecturally, not promissorily.

02 If Flip 360 the company goes bust, what happens to my data and unpaid commissions?
Plain English

Two protections. (1) Data — you can export your full data record at any time as JSON+PDF; in the event of platform wind-up, an escrow trustee is contractually obliged to make a final export available to every member. (2) Commissions — in-flight commissions sit on Stripe’s rails, not on Flip 360’s balance sheet. Stripe’s standard insolvency protections apply to those funds.

How it works under the hood

A scheduled corporate-bankruptcy-resilient escrow arrangement is part of the platform constitution: source code, deployment configuration, and a database export script are held by an independent escrow agent. In a wind-up event, the escrow is released to a member-elected steward who can stand up a read-only data-export endpoint for member self-service. Commissions in motion settle independently through Stripe.

What this means for you

You don’t lose your record and you don’t lose money in motion if the platform stops. Continuity of evidence is engineered, not promised.

03 Can I export my own data?
Plain English

Yes, at any time. One click in your settings gives you a JSON file containing every record about you on the platform, plus a PDF summary of your referral history, RCTIs, honour-points journal, and dispute history. The export is also chain-anchored, so you can prove its authenticity to a third party.

How it works under the hood

The export endpoint generates a deterministic JSON document, hashes it, and writes the hash to the next chain block. The member receives the JSON, the PDF, and a small JSON proof file containing the chain block id and the hash. Any third party can verify the export against the published chain.

What this means for you

Your data is yours. You can take it with you. You can prove it’s yours.

04 What’s the "Four Handshakes"?
Plain English

It’s the name we use for the chain of signed events that prove a referral was real and an outcome was earned. Four handshakes plus a closing acknowledgement. Each handshake is a separate signed event by a different party. Together they form an end-to-end provable referral.

How it works under the hood

The handshakes are: (1) Referrer Intent — "I, Member A, am referring Client X to Member B for outcome Y"; (2) Client Acknowledgement — "I, Client X, confirm I came to Member B because of Member A"; (3) Recipient Intake — "I, Member B, accept this referral and will honour the commission"; (4) Recipient Settlement — "the underlying deal converted on date Z for value V"; (5) Outcome Confirmation — "I, Client X, confirm Member B did the work and Member A should be paid." Each event is signed by the party’s device-bound key and chained to the previous event’s hash.

What this means for you

Five real signatures from five real people across the lifecycle of one referral. That’s what makes the chain unfalsifiable.

05 How is this different from blockchain?
Plain English

Flip 360 uses the same cryptographic primitives blockchains use — hash-linked append-only logs, signed events — without the consensus overhead. We don’t need a thousand nodes to agree what time it is; we have a database and a clock. We get the security properties (tamper-evidence, provability) without the energy, throughput, or latency penalties that public blockchains carry.

How it works under the hood

Public blockchains solve the problem of "how do parties who don’t trust each other agree on a shared truth?" — typically via proof-of-work or proof-of-stake consensus. Flip 360 has a known operator (the platform), a known set of members (vetted on join), and a known audit trail (chain anchored externally to a trusted third party). The consensus problem doesn’t exist; only the integrity problem does, and an append-only signed-event chain solves integrity without consensus.

What this means for you

You get the trust properties that make blockchain interesting, with the speed and cost properties that make traditional databases work.

06 What’s the actual technology stack?
Plain English

Cloudflare Workers and Pages for compute at the edge. Cloudflare D1 (SQLite) for the primary database, pinned to Australia. Stripe Connect for the payment rail. Apple Secure Enclave / Android StrongBox / WebAuthn for hardware-bound member signatures. Hono framework on TypeScript for the application code. Every component is a mature, broadly-deployed primitive — nothing is exotic.

How it works under the hood

Cloudflare Workers power large parts of Discord, Shopify, and Stripe’s own edge. D1 is SQLite under the hood, the most-deployed database in the world. Stripe Connect is the canonical platform-payments rail used by Lyft, Shopify, Substack. Secure Enclave is the same chip that authorises Apple Pay. WebAuthn is the standard behind passkeys. The platform combines these well-understood pieces in a deliberate way; it does not invent new cryptography.

What this means for you

No exotic tech debt. No "we built our own database." Every component has a global support community and a multi-year track record.

07 You say "stock-exchange-grade" — what does that actually mean?
Plain English

It means the engineering patterns Flip 360 uses are the same ones financial-grade systems use to prove what happened. Append-only event logs. Cryptographic hash chains. Hardware-bound signatures. Idempotent settlement. Three-way reconciliation. External audit anchoring. We are not the ASX. We are not a clearing house. We are a private members’ club. But the way we record, settle, and prove every transaction is built to the same standard auditors look for in a general ledger or a stock exchange’s trade book.

How it works under the hood

The specific patterns: (a) Event sourcing with append-only storage — used by every major trading venue’s order book. (b) Hash-linked chain — used by Git, Certificate Transparency, and central-bank settlement systems. (c) Hardware-bound signatures — used by every modern banking app and Apple Pay. (d) Idempotent webhook handling — used by Stripe, Square, Adyen. (e) Three-way reconciliation — the control auditors look for in any double-entry ledger. (f) External anchoring — the pattern Certificate Transparency uses to make TLS infrastructure auditable.

What this means for you

When a regulator, an auditor, or an investor asks "how do you know this transaction happened?", the answer is the same answer the ASX gives: because the chain says so, and the chain can’t lie without breaking.

08 What real-world systems use the same engineering as Flip 360?
Plain English

Every pattern Flip 360 uses is already running in production somewhere your tech team trusts — the stock exchange that settles your share trades, the messaging fabric the banks use to move money internationally, the real-time payments rail your bank uses for PayID, the reporting system AUSTRAC relies on, the network Visa and Mastercard use to authorise card payments, the biometric chip in your phone that authorises NetBank, and the public log Google and Apple browsers use to verify every website you visit is legitimate. We didn’t invent any of it. We assembled the proven pieces into one purpose-built system for professional referral settlement.

How it works under the hood

Each row below is a system your CIO already knows. The right-hand column shows the exact Flip 360 feature that mirrors it.

Named real-world systemWhat it guaranteesFlip 360 equivalent
ASX CHESS
Australian equities settlement & immutable register
Immutable trade record, T+2 settlement, central ownership registerThe hash-linked handshake chain + RCTI register — every referral is a chain-anchored row that cannot be back-dated or quietly amended
SWIFT
Global inter-bank messaging
Non-repudiable cross-bank settlement messages with cryptographic signaturesStripe Connect + signed handshake events — every party-to-party movement is a signed, replayable message
NPP (New Payments Platform)
Australia’s real-time payments rail (PayID, Osko)
Real-time, irrevocable settlement with idempotency at the rail levelIdempotent settlement on outcome confirmation — webhook fires twice, payment still raised exactly once
AUSTRAC reporting
Financial-crime regulator’s evidence base
Tamper-evident transaction record, retrievable on demand under statutory powersAppend-only hash-linked event chain — every event addressable by ID, every change provable
Visa / Mastercard authorisation
Card-payment network
Idempotent debit — same authorisation code, same outcome, no double-chargeIdempotent webhook handling with deduplication keys — the canonical Stripe / Adyen pattern
CBA NetBank biometric login
Hardware-bound consumer banking auth
Signature bound to the Secure Enclave on your phone — cannot be replayed, cannot be liftedThe same chip-level crypto for member signatures (Apple Secure Enclave / Android StrongBox / WebAuthn)
Certificate Transparency
The log every browser uses to verify TLS certificates
Externally anchored append-only audit log — if a CA misbehaves, the log proves itHourly Merkle root anchored to an independent notary authority — if Flip 360 misbehaves, the log proves it

What this means for you

Show this table to your CIO or your tech advisor. The conversation gets very short. Every primitive is mature, broadly deployed, and audited at scale by parties far larger than us. The novelty in Flip 360 is not the technology — it’s the application of these proven primitives to a market (professional referrals) that has historically operated on handshakes, paper invoices, and goodwill.

Got a question that isn’t here?
Member chat is coming — in the meantime, ask via your community manager or by replying to any RCTI in your dashboard. Every member question becomes a FAQ entry once we’ve heard it twice.